Below is a selection of testimonials from some of our landlords and tenants:
I rented my property out through Neil Douglas. It was the first time that I had rented out my property and the team at Neil Douglas were really helpful in answering all of the questions that I had.
We have found them to be most helpful in all aspects of letting. They kept us fully informed along the way of finding a tenant and did everything we could possibly have wanted from them.
We have been very pleased with the efficient and prompt service that we have received from Neil Douglas, and would recommend them to any of our friends who asked.
The team act as your eyes and ears when identifying and referencing a tenant. They communicate effectively and efficiently and offer solutions before they tell you of problems. They know the local market inside out. I now judge other letting agents by the standards Neil Douglas set.
The ladies in Neil Douglass looked after my property phenomenally for over 7 years. I never had a single problem and hiccups with tenant's were dealt with quickly, professionally and without fuss. Top work, thank you very much!
I’ve never had a place empty for more than a few days. All my tenants have turned out fine too. If there has been a problem with a property its been sorted out quickly and efficiently. Any money that needs to be spent is checked with me before its spent and the best solution is always found.
I have now used Neil Douglas on a few occasions for lettings. I find them to be a cut above the average letting agent. I have several properties and have let for many years. My experience has been that agents often take significant amounts of cash from prospective tenants - as well as landlords - often before they will start to help fin properties. Neil Douglas do not demand an upfront fee and charge only modest fees for documentation like agreements, inventory etc. My tenants were impressed with professionalism and courtesy shown to them. I will certainly be using them again.
All staff brilliant. Always helpful and professional. Nothing was too much bother.
The teams knowledge of the whole market is very good.
Neil Douglas offers wealth of experience.
Over the last few years I’ve tried other agents to manage my properties but I’ve never been overly impressed with the service I have received. I’ve even managed them myself but that gave a fair degree of aggravation. Neil Douglas has proved to be great and look after me and my investments very well.
The teams knowledge of the whole market is also very good. If I have looked any new properties to purchase and wanted to discuss before purchase they can offer wealth of experience and are willing to point out any potential pitfalls.